About Us

HealthInfoNet is an independent, nonprofit organization using information technology to improve patient care quality and safety. The organization’s core service line is the management of a secure computer system, called a health information exchange (HIE), for doctors, hospitals and other providers to share important health information and improve patient care. The HIE system links medical information from separate health care sites to create a single electronic patient health record, then allows authorized providers to see that record to support patient care. In an emergency, this helps providers quickly and more accurately diagnose and treat patients. In non-emergency situations it can decrease ordering of repeat tests and give providers a more complete picture of their patients’ care. Watch our Video.

The HIE went live in 2009 and now contains records for close to all of Maine residents and is connected to the majority of health care facilities in Maine. These facilities include hospitals, physician practices, federally qualified health centers, long-term care and home health facilities, behavioral health providers, and independent laboratories.

HealthInfoNet maintains an opt-out consent process for general medical information and an opt-in patient consent for certain behavioral health and HIV related information as required by Maine State law. The HIE has just over a 1% opt-out rate.

HealthInfoNet also provides a number of value added services including assisting providers with meaningful use attestation, public health reporting, event of care notifications, and population analytics and reporting services. HealthInfoNet also provides tools to support the needs of Accountable Care Organizations such as member aggregation services and predictive modeling solutions.

The organization is funded through fees charged for products and services as well as state and federal grants or contracts. This is detailed later in this report. HealthInfoNet is the recipient of a number of federal grants that have helped to expand its services and extend access of the HIE to small, rural and specialty care providers across Maine.

HealthInfoNet was incorporated in 2006 and is governed by a voluntary community-based board of directors and several board advisory committees run by Maine people serving on behalf of medical providers, public health, patients, government and business. The organization provides services across the State of Maine, and maintains its corporate office in Portland.