HealthInfoNet is dedicated to helping our communities create lasting system wide improvements in the value of patient care.
Explore our HIE services, including how they are being used across the care continuum and how to get trained on their use and function.
Behavioral Health Care
Because behavioral health care has historically been separated from general medical services, many EHR systems have evolved without the capacity to integrate the two information sources. Without a shared health record, clients navigating between the two settings may experience greater difficulty in obtaining appropriate treatment due to a lack of informed decision-making. To alleviate this discord, HealthInfoNet connects providers across the care continuum to deliver more effective population health management services to behavioral health care providers so they can best serve their clients.
Top Behavioral Health Care Use Cases & Interventions
Begin Learning How HealthInfoNet Can Support Behavioral Health Care Teams
Enhance Care Coordination
- Increase collaboration among behavioral health, hospital, primary care, and other care locations to improve the quality and safety of clients’ care interactions and experiences
- Assist hospital and primary care nurse care managers through reviews of clients’ emergency department/hospital discharge plans and in making further treatment recommendations as needed
- Assess the accuracy of SMI versus medical diagnoses by ensuring clients are receiving the right diagnoses in order to receive the right treatments
Provide Targeted Care Management
- Proactively identify clients’ warning signs and assess risk for re-admissions through the use of a shared longitudinal health record
- Coach clients in avoiding unnecessary emergency department utilization by educating them on the appropriate use of behavioral health and primary care services when warning signs and risks are presented
- Facilitate patients’ transitions to primary care, behavioral health, or emergency department settings depending on the severity of their ailment(s) or if follow-up care is needed
Manage Transitions of Care
- Review post-acute care plans within 24 hours of emergency department or hospital admission notifications
- Provide same-day services on date of discharge from the emergency department or hospital following notifications
- Schedule follow-up medical appointments with PCP
- Review medication lists and discharge instructions with clients to ensure they are informed of their role in the plan of care
- Communicate plans of care with the medical home Advocate for resources and follow-up care for marginalized clients
IDentify Gaps / Overuse of Care
- Ensure that duplicate laboratory tests and/or radiology reports are not ordered by reviewing clients’ comprehensive electronic health records
- Advocate for clients when additional care is needed from another provider or specialist
- Look for gaps in care to ensure clients’ activities are aligned across various healthcare settings
- Reduce clients’ needs for unnecessary documentation for reimbursement purposes
Conduct Medication Reconciliation
- Confirm correct medication lists during transitions of care by reviewing filled/dispensed medications (over last 120 days)
- Prevent duplication of medications after discharge to avoid overprescribing, eliminating redundancies and extra costs
- Monitor medications to prevent misuse and risk of harm
- Identify potentially adverse drug combinations/interactions and/or dosing levels
Engage & Educate Clients
- Teach high-utilizing clients about the appropriate use of care settings beyond the emergency department
- Help clients use their data to get better outcomes, make better decisions, and take greater ownership of their care
- Coach clients on self-management of chronic diseases, with referrals to appropriate resources as needed
- Intervene with clients following their medical events to help them recollect the events and debrief on their causes, clarify reasons for medical interventions, and ensure compliance with treatments
HealthInfoNet Access Available for Behavioral & Opioid Health Homes at Reduced Cost
The State of Maine Department of Health and Human Services has partnered with HealthInfoNet to offer participating Behavioral Health Home (BHH) and Opioid Health Home (OHH) organizations reduced costs to access and/or share information through the HIE Clinical Portal.
At Catholic Charities, our care coordinators use HealthInfoNet’s Clinical Portal to look at historical patterns and triggers that have resulted in ED visits. These patterns, coupled with the real-time information available in the portal and the client’s behavioral health background, allow our coordinators to almost predict and prevent incidents of care. We are actually getting ahead of what could happen.
Alyssa Perkins, MPA, LSW, Chief Administrative Officer,
Catholic Charities
How HealthInfoNet Provides Better, Easier, and Safer Solutions to Behavioral Health Care Teams
- Improves communication and care planning activities among healthcare providers during transitions of care to inform decision-making
- Provides assurance that care teams have comprehensive and accurate information available at the point of care to reinforce client safety
- Enables improvements in both quality and cost outcomes through reductions in duplicate testing, medical complications, avoidable hospitalizations, and readmissions
-
Assists with targeting care for clients with chronic diseases, risk for future utilization, and quality measure gaps to put care plans in place more quickly
is your organization interested in becoming a participant?
Complete our online participant inquiry form to help us understand a bit more about your organization. We’ll get back to you shortly!
is your organization already a participant & wants to learn more?
Contact our Clinical Education team to start using HealthInfoNet’s HIE services effectively at your organization. We’re here to help!