Spring 2022 End User Newsletter

Here's What's New at HealthInfoNet...

Each quarter, we round up everything that’s been happening at HealthInfoNet with an eye on what’s most relevant and useful for our participants’ end-user communities. Here’s a preview of our Spring 2022 announcements…

  1. Upcoming Events – A conversation with Jess Maurer from the Maine Council on Aging on the emerging needs of our long-term services and supports (LTSS) communities, and an educational session providing an overview of our new integration with the Veterans Affairs (VA), Department of Defense (DoD), and United States Coast Guard (USCG) via the eHealth Exchange.
  2. Service Utilization & Workflow Survey – A chance to win a $100 Visa gift card by taking a 5-minute survey to help us better understand the use of our services.
  3. New Connection Alerts – New data-sharing connections with New England Cancer Specialists and a number of long-term care facilities, viewing connections with the State’s three Service Coordinating Agencies, and an upcoming data-sharing connection with the State’s Department of Corrections.
  4. Service Spotlights – Refreshers on our services’ integrations with the eHealth Exchange, the State’s Prescription Monitoring Program, as well as our real-time event-based notification service.

Upcoming Events

Our team, expert in clinical data sources, workflows and best practices, and analytic and reporting methods, host collaborative webinar sessions for our clients and their end users to ensure a transparent knowledge base.

Enhancing LTSS Workflows with the Statewide Health Information Exchange

Join us on May 25, 2022, 12-1PM, for a conversation with Jess Maurer, Executive Director of the Maine Council on Aging

During this webinar presentation, Jess will speak to emerging and ongoing challenges within the long-term services and supports (LTSS) environment and how HealthInfoNet’s health information services can help facilitate and inform decision-making to improve patient care.

How to Unlock Critical Patient Health Information via the eHealth Exchange Integration

Join us on June 8, 2022, 12-1PM, for an educational training session with our Clinical Education team – Nicole Yeo-Fisher, MSW, LCSW, and Sharon Bearor, RN, BSN.

During this webinar presentation, our team will showcase our new integration with the eHealth Exchange network, which allows Clinical Portal end users to obtain access to their patients’ Veterans Affairs, Department of Defense, and United States Coast Guard health records within existing workflows.

Service Utilization & Workflow Survey

We’re interested in learning more about your and your teams’ experiences with our health information services. Please take a moment to help us improve our systems and support by taking a brief survey that should take ~5 minutes to complete.

End users who take our “Service Utilization and Workflow” survey by June 17, 2022 will be entered into a raffle to receive a $100 Visa gift card!

Get started and take our survey today to enter your name into the running. Contact our Client Engagement team for more information!

New Connection Alerts

We’re always looking to connect new healthcare locations throughout the state (and beyond) to help our participant network gain as much information as possible about their patients’ healthcare activities. Keep an eye on our new participant connections to determine how to use our health information services for expanded data use cases.


Data Sharing: New England Cancer Specialists

New England Cancer Specialists is now sharing ADT and Document information. As the region’s largest practice specializing in treating all types of cancer and blood, HealthInfoNet participants can now instantly access critical health data for many at-risk Maine patients.


Data Sharing: Long-Term Care Facilities

As part of the Office of MaineCare Services’ Dual-Eligible Special Needs Plan (D-SNP) data-sharing initiative intended to increase care coordination activities among the state’s long-term care facilities, HealthInfoNet has onboarded several new facilities. Montello Manor, St. Joseph’s Rehabilitation and Residence, and Maple Grove are now all sharing ADT information for their residents.


Viewing: Service Coordinating Agencies

Also as part of the Office of MaineCare Services’ D-SNP initiative, we are connecting the State’s three Service Coordinating Agency (SCA) organizations – Seniors Plus, Alpha One, and Care Lync Maine – as viewing participants (i.e., non-data sharing participants). These organizations promote independent living and help Maine residents remain in their homes longer into life by connecting them with funding opportunities and resources necessary to improve their at-home living conditions. Connection to the SCAs hope to further bolster care coordination activities among D-SNP-participating long-term care providers and their high-risk patients.


Upcoming: Department of Corrections

The State of Maine Department of Corrections will soon be sharing ADT and Vitals information on behalf of each of its adult and juvenile facilities. This new data-sharing connection aims to improve the quality and coordination of care and benefits for persons transitioning in-and-out of incarceration in the state.

For questions about our new connections or to discuss additional connection opportunities within your organization, please contact our Client Engagement team.

Service Spotlights

Our health information services are designed to help our end users find efficiencies in their workflows and inform their clinical decision-making. Learn more about how to take advantage of our services with these brief spotlights.

eHealth Records Search

Our integrations with the Veterans Affairs (VA), Department of Defense (DoD), and United States Coast Guard (USCG) data systems are now live! Users can now retrieve their patients’ records from the eHealth Exchange network.

PMP System Lookup

Registered Prescription Monitoring Program (PMP) users can now obtain access to their patients’ controlled prescription medication information in context to their longitudinal medical and social health histories.

Notification Configurations

Users interested in keeping track of their patients’ medical-based events can utilize our Notification Service to receive real-time alerts of their patients’ time-sensitive events that make it possible to intervene early and establish the right care plans.

HealthInfoNet Academy

Visit our online learning platform, HealthInfoNet Academy, to continue learning how to most effectively and efficiently leverage the HIE’s services within existing clinical workflows.

Clinical Education

When online resources just aren’t enough, our team of educators are there to help. When questions arise, reach out to receive 1v1 personal support at your convenience.