At HealthInfoNet, our mission is to improve the quality, safety, and coordination of patient care. To achieve this objective, it is absolutely crucial that patients receiving care across the state understand and trust our services.
patient communications
The key to HealthInfoNet’s system is that it links your critical health-related information from unaffiliated healthcare locations to create a single, secure electronic health record. We then share that information with your treating providers if they are participants of our network. Having access to this information gives your care team the information they need to make the best decisions possible when treating you. Still have questions? Keep reading to learn more about your choices and answers to frequently asked questions by patients like you.
your record
Our mission is to improve patient care, safety, and coordination. To achieve this objective, it’s crucial that patients receiving care in the state understand and trust our services.
your choices
Your participation with HealthInfoNet is voluntary. And you have choices regarding how we receive and use your health information to ensure your comfort in our services.
your questions
You’re not alone. We’ve received questions from patients over the years and have compiled a set of frequently asked questions so that you can learn from your peers before you.
An Overview of your healthinfonet record
What Is HealthInfoNet?
- HealthInfoNet is a secure computer system that is used by doctors, hospitals, and other providers to share information with the sole purpose of providing you with better and safer care.
- Regardless of where you've been seen for care, our system is designed to consolidate your key health-related information into a single electronic health record so that doctors, hospitals, and other providers have what they need to care for you best.
- Providers already share your health records via fax, email, and mail. HealthInfoNet makes sharing methods easier, faster, and more secure through its computer system.
What's Included In Your HealthInfoNet Record?
- Your HealthInfoNet record includes information about your health, prescription medicines, allergies, test results, x-rays, and reports.
- Your record also includes demographic information so that users of the system can identify you upon presenting for care, including your name, date of birth, physical address, sex, and telephone number.
- Certain mental health and HIV/AIDS information is only included if you say it’s okay, or if you are in a medical emergency. Call us at 866-592-4352 if you have questions.
What Are The Benefits Of A HealthInfoNet Record?
- HealthInfoNet helps your healthcare providers work together to make informed decisions about your care, especially in the case of an emergency.
- Other benefits of having a HealthInfoNet record and making it accessible to your providers may include: better quality care, fewer mistakes, fewer repeat tests, less paperwork, lower costs, and better health outcomes
Are HealthInfoNet Records Private & Secure?
- HealthInfoNet takes every action to keep your records safe.
- Information is encrypted and sent over private and secure computer connections to ensure that only those authorized to view your information have access.
- Information that identifies you will not be sold or added to any mailing lists. Only those involved in your healthcare can view your record.
- To request a report of who viewed your record and when, fill out our online audit request form (see below) or call 866-592-4352. Of course, no electronic system is completely secure. If you feel the risk outweighs the benefit, you may opt-out of our system at any time.
Continue Learning About HealthInfoNet & Maine's Health Information Exchange
choices about your healthinfonet record
Your participation with HealthInfoNet is voluntary. Your decision will not impact your ability to receive medical care, even if you decide to opt-out of sharing your information with us. Each time that you visit a new healthcare provider that participates in our network, they are required to let you know that they are a member and to present you with your participation options. This information is often included with your provider’s HIPAA privacy notice.
What Are My Key Choices?
General Medical Data Opt-In
I want to share my general medical information with HealthInfoNet.
No action needed! By default, your general medical information is already being sent to HealthInfoNet on behalf of our participating providers.
I do not want to share my general medical information with HealthInfoNet.
I previously opted-out of sharing my general medical information with HealthInfoNet but would like to opt-back-in to sharing it ongoing.
I want to share my mental health and/or HIV information with HealthInfoNet.
I do not want to share my mental health and/or HIV information with HealthInfoNet.
* Translated consent forms were prepared by Catholic Charities Language Partners.
I want to know who has viewed my information within HealthInfoNet’s systems.
FREQUENTLY ASKED QUESTIONS ABOUT YOUR HEALTHINFONET RECORD
We’re sure you have some questions about your HealthInfoNet record and how it may be used by your treating providers. So we’ve compiled a list of frequently asked questions from patients like you over the years. If you can’t find an answer to your question, reach out to our team. We’re here to help.