Our Services
We Develop Data Solutions That Put Individuals First.
The trajectory of our health information services is informed by the needs of individuals seeking care in their communities. As health care service delivery evolves to account for both medical and social circumstances, so are the ways in which HealthInfoNet is curating and applying our participants’ data sets to tell an individual’s story of health and wellness.
Data Aggregation
Collecting and Enriching
Complex Health Information
The value we provide our participants begins with our underlying data aggregation processes. Our systems accept, route, map, translate, and cleanse disparate data sets so they can be reliably used in our downstream data solutions.
Data Collection Capabilities
- Clinical data sets (HL7 v.2.x, CCDA)
- Eligibility and claims data sets
- Community and social services data sets
- Data clearinghouse data sets (e.g., Surescripts medications)
Data Enhancement Capabilities
- Mapping local codes into industry standard value sets
- Identifying unique individuals across time and care events
- Attributing individuals to care planning panels
- Blocking and sequestering sensitive health information
Clinical Portal
Building Comprehensive Views Into Individuals' Health and Wellness
Our Clinical Portal electronic health record service gives our participants the ability to securely retrieve real-time health information for the individuals they serve at the point of care. The service is available in both web-based and EHR-integrated formats depending on participants’ preferences and capabilities.
Key Service Features
- Review an individual's consolidated demographics, allergies, active problems, medications, encounters, test results, vitals, immunizations, and other important documentation
- Streamline system logins by accessing Maine's Prescription Monitoring Program system and the national eHealth Exchange network (including Veterans Affairs, Coast Guard, and Department of Defense health records) directly within workflows
- Leverage user management and privacy auditing capabilities to ensure service usage is authorized and appropriate
“The real-time access to our patients’ medical information facilitates the way we deliver care better than before. The hurry-up-and-wait scenario to search for and track down records via fax is no longer necessary.”
— Michelle Gagnon, CNP, Genesis Physician Services
Notifications
Sending Real-Time Alerts For Time-Sensitive Events of Care
Our Notifications service delivers real-time and/or daily email-based messages to our participants about the time-sensitive health-related events had by the individuals they serve. That way, care teams can intervene early and initiate actionable care plans.
Key Service Features
- Identify the specific individuals to receive alerts on
- Manage the types of alerts to receive
- Leverage auditing capabilities to identify the alerts that were delivered to users
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Health Analytics Reporting Platform
Translating Complex Data Sets Into Actionable Analytics
Our Health Analytics Reporting Platform (HARP) service curates use-case driven insights through both population- and person-level analyses. Its suite of reporting dashboards gives our participants the ability to retrospectively identify and prospectively prepare for the health-related outcomes, risks, conditions, and drivers of the individuals they serve.
Key Service Features
- Monitor individuals at elevated risk of readmission to Inpatient and Emergency Department settings
- Better target care for individuals with chronic conditions
- Identify individuals at risk for future medical conditions, events of care, and health care utilization
- Determine compliance of standard quality measurement and fill data gaps accordingly
“Having HealthInfoNet’s services help us obtain real-time information about patients so that our providers can be prepared and well-versed in advance of their visits.”
— June Sapiel, Northern Light Health Cardiology
Public Health Reporting
Alerting Maine CDC Of Critical Public Health Events
Our Public Health Reporting service notifies the Maine Centers for Disease Control and Prevention in real-time of critical public health events present in our participants’ data sets, including syndromic surveillance, electronic laboratory, and immunization reporting.
Key Service Features
- Enable the reporting of events of care including chief complaints indicating a possible disease or condition that requires review/intervention (Syndromic Surveillance)
- Enable the reporting of laboratory results that indicate the existence of any of the 72 diseases that requires review/intervention (Electronic Laboratory)
- Enable the reporting of all state-supplied vaccine administration data to the Maine Immunization Information System (ImmPact) as required (Immunization)
