GET THE MOST OUT OF THE HIE’S SERVICES

Learn how HealthInfoNet can provide better, easier, and safer health data services to your organization.

For Patients

At HealthInfoNet, our mission is to improve the quality, safety, and coordination of patient care. To achieve this objective, it is absolutely crucial that patients receiving care across the state understand and trust our services.

patient communications

The key to HealthInfoNet’s system is that it links your critical health-related information from unaffiliated healthcare locations to create a single, secure electronic health record. We then share that information with your treating providers if they are participants of our network. Having access to this information gives your care team the information they need to make the best decisions possible when treating you. Still have questions? Keep reading to learn more about your choices and answers to frequently asked questions by patients like you. 

your record

Our mission is to improve patient care, safety, and coordination. To achieve this objective, it’s crucial that patients receiving care in the state understand and trust our services.

your choices

Your participation with HealthInfoNet is voluntary. And you have choices regarding how we receive and use your health information to ensure your comfort in our services.

your questions

You’re not alone. We’ve received questions from patients over the years and have compiled a set of frequently asked questions so that you can learn from your peers before you.

An Overview of your healthinfonet record

What Is HealthInfoNet?

What is HealthInfoNet?

What's Included In Your HealthInfoNet Record?

What information is in a HealthInfoNet record?

What Are The Benefits Of A HealthInfoNet Record?

What are the benefits?

Are HealthInfoNet Records Private & Secure?

Private & Secure?

Continue Learning About HealthInfoNet & Maine's Health Information Exchange

choices about your healthinfonet record

Your participation with HealthInfoNet is voluntary. Your decision will not impact your ability to receive medical care, even if you decide to opt-out of sharing your information with us. Each time that you visit a new healthcare provider that participates in our network, they are required to let you know that they are a member and to present you with your participation options. This information is often included with your provider’s HIPAA privacy notice.

What Are My Key Choices?

General Medical Data Opt-In

I want to share my general medical information with HealthInfoNet.

No action needed! By default, your general medical information is already being sent to HealthInfoNet on behalf of our participating providers.

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I do not want to share my general medical information with HealthInfoNet.

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I previously opted-out of sharing my general medical information with HealthInfoNet but would like to opt-back-in to sharing it ongoing.

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I want to share my mental health and/or HIV information with HealthInfoNet.

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I do not want to share my mental health and/or HIV information with HealthInfoNet.

Each of HealthInfoNet’s downloadable patient consent forms (as well as its Overview Poster) are additionally translated in the following languages: French, Haitian Creole, Lingala, Portuguese, Somali, and Spanish. To access these materials, please visit our online Communication Package.

* Translated consent forms were prepared by Catholic Charities Language Partners.

I want to know who has viewed my information within HealthInfoNet’s systems.

FREQUENTLY ASKED QUESTIONS ABOUT YOUR HEALTHINFONET RECORD

We’re sure you have some questions about your HealthInfoNet record and how it may be used by your treating providers. So we’ve compiled a list of frequently asked questions from patients like you over the years. If you can’t find an answer to your question, reach out to our team. We’re here to help.