For Patients
Know Your Choices, Participate Your Way.
The services that HealthInfoNet makes available to your providers can help improve the safety and quality of care you receive. No matter where you are in your health care journey, we offer you choices to include your health information within our services that support your current circumstances.
Learn About Your HealthInfoNet Record
At HealthInfoNet, our mission is to help improve the safety and quality of care provided to individuals in our communities. To keep us honest in our aim, individuals receiving care should understand what’s included in their HealthInfoNet record and learn how it can be used by their providers.
What Is HealthInfoNet?
HealthInfoNet is a secure computer system that is used by the providers who care for you. Our system consolidates information about your health care events into a single electronic record so that you and your providers are informed about the care you receive.
Our computer system makes it easier, faster, and safer for your providers to share your health records compared to traditional methods such as fax, email, and mail.
What Is In My Record?
Your HealthInfoNet record contains information recorded by providers during your care visits. Depending on the reason for your visit, that may include your diagnoses, procedures, medications, allergies, test results, and other important documentation.
Your record also includes your demographics, like your name, date of birth, and primary address, so that your providers can best identify you upon presenting for care.
How Is My Record Safe?
HealthInfoNet takes every precaution to keep your record safe and secure. Your health information that is stored in our computer system is never sold or added to mailing lists, and is only accessible in our services to your providers.
You can always request a report of which providers viewed your HealthInfoNet record by completing our Patient Record Access Request form.
Why Should I Share My Information?
The services that we share with your providers help them improve the quality and safety of care that you receive, especially in the case of an emergency. Your HealthInfoNet record is used by your providers to help them focus on what matters most to get you well again.
While your HealthInfoNet record may help your providers make fewer mistakes, request fewer repeat tests, and find other improvements in the care you receive, your choice to share your information with HealthInfoNet is voluntary.
Talking Points
Want to talk about your HealthInfoNet record with your provider at your next health care visit? We’ve shared a few key questions that can be used as conversation starters with your health care providers.
Privacy and Security
Want to learn more about how we keep your health information safe and secure? We’ve outlined the ways in which we apply cutting-edge privacy and security standards when handling your important and sensitive information.
Share Your Health Information Your Way
Your choice to share your health information with HealthInfoNet is completely voluntary. Whatever decisions you make will not impact your ability to receive health care. Each time that you visit a new provider that participates in our network, they are required to let you know that they are a participant and to present you with your participation choices. This information is often included within your provider’s HIPAA privacy notice.
Below are the available choices you have for sharing your health information with Maine’s statewide Health Information Exchange:
Your Choices
I do want to share my general medical information with HealthInfoNet.
Your Actions
No action needed. Your general medical information is automatically shared with HealthInfoNet by any of your providers that participate with HealthInfoNet.
Note: If you have previously opted-out of sharing your general medical information but want to share this information with HealthInfoNet again, please view our opt-back-in choice below.
I do not want to share my general medical information with HealthInfoNet.
You will need to “opt-out” of sharing your general medical information with HealthInfoNet by either (a) printing and mailing or (b) submitting online a consent form.
I do want to share my general medical information with HealthInfoNet again after previously having opted-out.
You will need to “opt-back-in” to sharing your general medical information with HealthInfoNet by either (a) printing and mailing or (b) submitting online a consent form.
I do want to share my mental health and/or HIV information with HealthInfoNet.
You will need to “opt-in” to sharing your sensitive health information with HealthInfoNet by either (a) printing and mailing or (b) submitting online a consent form.
I do not want to share my mental health and/or HIV information with HealthInfoNet after previously having opted-in.
You will need to “opt-out” of sharing your sensitive health information with HealthInfoNet by either (a) printing and mailing or (b) submitting online a consent form.
Translated Materials
Each of our print consent forms — as well as an overview flyer about us — are available in French, Haitian Creole, Lingala, Portuguese, Somali, and Spanish languages. All translated materials were prepared by Language Partners, an interpreting and translation services company based in Maine. These materials are provided within HealthInfoNet’s Communication Package.
