HealthInfoNet is dedicated to helping our communities create lasting system wide improvements in the value of patient care.
Explore our HIE services, including how they are being used across the care continuum and how to get trained on their use and function.
Walk-In Care
The benefits to patients seeking treatment at walk-in clinics are well known: convenience, affordability, and comprehensive treatment. Which means attending urgent care providers are faced with pressure to treat those patients quickly, efficiently, and effectively. And that’s a difficult task for providers who have likely never met or treated these patients before. That’s where our services can help. HealthInfoNet empowers urgent care providers with the necessary tools and data points to help make informed decisions about their patients’ care.
Top Walk-In Care Use Cases & Interventions
Begin Learning How HealthInfoNet Can Support Walk-In Care Teams
inform acute care illness & injury assessments
- Retrieve critical health information on patients’ activities throughout the state regardless of treating providers’ organizational affiliations
- Review patients’ previous PCP notes, ED visits and hospitalizations, active problems and chronic conditions, allergies and medications, screenings and vaccinations, imaging and laboratory results, and other helpful data points to conduct informed medical assessments
- Enhance patients’ confidence and satisfaction by providing urgent care providers with information that is typically available only to providers with ongoing relationships with patients
promote improved communication & coordination
- Enhance and expand communication methods and data accessibility across various types of providers and systems of care
- Facilitate patients’ transitions to primary care, behavioral health, or emergency department settings depending on the severity of their ailment(s) or if follow-up care is needed
- Help urgent care providers educate patients on the appropriate use of walk-in care settings versus behavioral health/primary care/emergency care settings based on reviews of personal health record information
incorporate walk-in care treatment plans within longitudinal records
- Incorporate diagnostic services (e.g., STD tests, pregnancy tests, drug tests and screenings, flu and rapid tests, PT / INR tests)
- Incorporate preventive health services (e.g., vaccinations, school and sports physicals, well child exams, Workers Compensation exams)
- Gives patients’ care teams complete views into their patients’ health, wellness, and wellbeing to better monitor progress, identify care plans, and make informed recommendations
Given our location’s proximity to Lewiston, Bridgton, and Rumford, we typically use HealthInfoNet as our access point for information through the CMHC system. This can be very helpful given that patients do migrate between hospitals and hospital systems for a variety of reasons.
Jim Gallea, MD, Emergency Services Medical Director,
Stephens Memorial Hospital
How HealthInfoNet Provides Better, Easier, and Safer Solutions to Walk-In Care Teams
- Improves communication and care planning activities among systems of care to improve the quality of patients’ care interactions and experiences
- Provides assurance that care teams have comprehensive and accurate information available at the point of care to reinforce patient safety
- Helps identify patients’ relevant gaps in care and most recent personal health changes to administer the most effective care plans and detect impacts to health, wellbeing, and wellness early on
- Continuously builds on patients’ longitudinal health records with real-time information captured from diverse systems of care
is your organization interested in becoming a participant?
Complete our online participant inquiry form to help us understand a bit more about your organization. We’ll get back to you shortly!
is your organization already a participant & wants to learn more?
Contact our Clinical Education team to start using HealthInfoNet’s HIE services effectively at your organization. We’re here to help!